Round-robin email assignment for shared mailboxes
Automatically distribute shared-mailbox emails fairly across available staff with schedules, weighted routing, rules, and delivery tracking.
No credit card required to start.Give every incoming email a clear owner
A shared inbox has no natural owner. Messages get cherry-picked, duplicated, or overlooked while managers manually decide who handles each request.
Designed for: Sales, support, estimating, dispatch, and operations teams that receive work through addresses such as sales@, quotes@, support@, or info@.
- ✓Automatically select the next eligible team member
- ✓Skip unavailable or off-schedule staff
- ✓Use equal rotation or weighted percentages
- ✓Route specialized messages to groups or specific people
- ✓Record every assignment and delivery result
Connect, configure, and let routing run
Connect the mailbox
Authorize Microsoft 365, Gmail, or a supported incoming mail server.
Choose the team
Add staff, groups, schedules, availability, percentages, and routing rules.
Verify every delivery
Review assignments, routing decisions, retries, statistics, and connection health.
Common questions
Does this replace our shared mailbox?
No. Customers keep using the address they already know. Inbox Distro connects behind it and forwards each assigned message to the selected employee.
Do employees learn another inbox?
No. Assigned messages arrive in their existing email accounts. Administrators use Inbox Distro to configure and monitor distribution.
Can we test before using live email?
Yes. The 14-day trial includes test mode and optional sample data so you can validate the workflow before production.
Explore related resources
See fair email distribution in action.
Start with sample data or connect a test mailbox when you are ready.
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