Every email reaches the right person—fairly.
Inbox Distro watches your shared mailbox, applies your rules, and automatically forwards each request to the next eligible team member.
No credit card required · Plans from $9.99/month · Cancel anytimeEverything important stays visible
These are the real Inbox Distro interface and workflows shown with sample data so no customer information is exposed.
Distribution overview
| Where | How | What | Action | Destination |
|---|---|---|---|---|
| Subject | contains | Government | Set group | Federal sales |
| Anywhere | contains | support | Set group | Support |
| From | ends with | .edu | Set group | Education |
| Has attachment | equals | Yes | Add tag | Attachment |
From shared inbox to assigned owner in seconds
Keep the mailbox your customers already know. Inbox Distro handles everything behind it.
Connect your mailbox
Connect Microsoft 365 or another supported incoming and outgoing mail server.
Add your team and rules
Choose who receives mail, organize groups, set schedules, and define routing rules.
Let distribution run
New messages are assigned, forwarded, recorded, and monitored automatically.
More than simple forwarding
Everything your team needs to distribute requests without losing visibility or control.
Fair distribution
Round robin, weighted percentages, schedules, availability, and groups keep assignments balanced.
Powerful routing rules
Route by sender, recipient, subject, body, mailbox, or group with ordered conditions.
Always-on reliability
Automatic retries, continuous processing, service monitoring, and administrator alerts.
Privacy-minded visibility
Review message metadata, assignments, delivery results, and routing history without retaining full email content.
Flexible processing
Modify subjects, bodies, headers, reply addresses, and destinations transiently before delivery.
Connected systems
Secure API credentials let your other business applications retrieve distribution metadata.
No black box. Every message has a history.
See when an email arrived, which rules matched, who was eligible, who received it, and whether delivery succeeded—without storing the full email on Inbox Distro.
Start tracking every request →- ReceivedMetadata recorded; full content stays in the customer mailbox
- EvaluatedRule decisions and selected distribution group recorded
- AssignedStaff selection and rotation position documented
- DeliveredOutcome, retries, and errors shown in one place
Start small. Upgrade when your team grows.
Every plan includes the complete distribution engine and a 14-day free trial.
Starter
For a small team distributing one shared inbox.
- Up to 5 staff members
- 1 connected mail account
- 2,500 messages per month
- Round robin and weighted distribution
Professional
For established sales and service teams.
- Up to 20 staff members
- 5 connected mail accounts
- 10,000 messages per month
- Rules, schedules, groups, and API
Business
For larger organizations with multiple workflows.
- Up to 50 staff members
- 20 connected mail accounts
- 50,000 messages per month
- Priority support and full audit history
What teams ask before getting started
Does this replace our shared mailbox?
No. You keep your existing mailbox and address. Inbox Distro connects to it and manages distribution based on your settings.
Can we control who receives certain emails?
Yes. Groups and routing rules can send matching messages to a subset of staff, while unmatched messages use your default group.
What if someone is unavailable?
Mark them unavailable or apply a schedule. They remain on the team but are skipped until they become eligible again.
Can we see whether a message was forwarded?
Yes. Messages includes safe message metadata, recipient, routing history, delivery result, and any failure details. Full email content is not retained.
Give every opportunity a clear owner.
Create your account, connect a mailbox, and start distributing in minutes.
Start your free trial