Automatically assign Microsoft 365 shared-mailbox email
Connect a Microsoft 365 mailbox and distribute new email to the right team member using round robin, rules, groups, schedules, and delivery monitoring.
No credit card required to start.Give every incoming email a clear owner
Microsoft 365 provides shared mailboxes, but teams still need a dependable way to decide who owns each new inquiry and prove it was delivered.
Designed for: Microsoft 365 organizations that want employees to keep working in Outlook while administrators control routing from a browser.
- ✓Connect with revocable Microsoft OAuth authorization
- ✓Monitor a selected mailbox folder
- ✓Assign fairly across eligible staff
- ✓Forward into each employee’s normal inbox
- ✓Keep metadata and routing history without retaining full email content
Connect, configure, and let routing run
Connect the mailbox
Authorize Microsoft 365, Gmail, or a supported incoming mail server.
Choose the team
Add staff, groups, schedules, availability, percentages, and routing rules.
Verify every delivery
Review assignments, routing decisions, retries, statistics, and connection health.
Common questions
Does this replace our shared mailbox?
No. Customers keep using the address they already know. Inbox Distro connects behind it and forwards each assigned message to the selected employee.
Do employees learn another inbox?
No. Assigned messages arrive in their existing email accounts. Administrators use Inbox Distro to configure and monitor distribution.
Can we test before using live email?
Yes. The 14-day trial includes test mode and optional sample data so you can validate the workflow before production.
Explore related resources
See fair email distribution in action.
Start with sample data or connect a test mailbox when you are ready.
Start free